About the job
As a Telstra Retail Consultant, you will embark on a journey to delight customers through outstanding service and support. Your role is vital in transforming their telecommunications experience by identifying their needs and providing tailored solutions. The team thrives on collaboration, continuous learning, and a shared passion for technology, creating an inclusive and dynamic work environment.
You'll be responsible for
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Delighting customers
Providing exceptional customer service to ensure a positive in-store experience for all customers.đĄ
Empowering customers
Identifying and recommending products and services that meet customer needs, enhancing their telecommunications experience.đ
Achieving sales targets
Working towards and exceeding sales targets and KPIs through effective sales techniques and relationship-building.Key criteria
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Customer service experience
Demonstrated experience in a customer-facing role is essential.View
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Sales target achievement
Proven ability to reach and exceed sales targets and KPIs.View
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Relationship building skills
Ability to connect with diverse customers effectively.View
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