About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will have the exciting opportunity to delight customers through outstanding service. Your role is vital in creating an exceptional in-store customer journey, empowering individuals to transform their telecommunications experience. The team thrives on collaboration and support, ensuring everyone contributes to achieving store goals.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Great communication skills
Ability to connect with customers and enhance their experience.View
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Solution-oriented approach
Experience tailoring solutions to meet customer needs.View
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Sales drive
Proven motivation to achieve and exceed sales targets.View
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