About the job
As a Telstra Retail Consultant, you will embark on a journey of delivering exceptional customer service and sales experiences. Your role is vital in helping customers transform their telecommunications experience through tailored solutions. The team thrives on collaboration, continuous learning, and a shared passion for technology, making every day an exciting opportunity to grow and succeed.
You'll be responsible for
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Delighting customers
Passionately providing outstanding customer service to enhance the in-store experience.🔍
Identifying needs
Empowering customers by understanding their needs and recommending suitable products and services.🎯
Achieving targets
Working towards sales targets and KPIs while maintaining a focus on customer satisfaction.Key criteria
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Customer-facing experience
Demonstrated experience in roles involving direct customer interaction.View
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Sales target achievement
Proven ability to meet or exceed sales targets and KPIs.View
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Tech-savvy knowledge
Understanding of the latest technology and telecommunications products.View
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