Ten Tops 3IC Store Support
About the job
The Store Support Lead is an exciting opportunity to be a key player in a dynamic team at Ten Tops. Under the guidance of the Store Manager, you will lead customer service assistants and drive performance while ensuring a welcoming shopping environment. The team thrives on collaboration, embraces the Ten Tops values, and is dedicated to providing an exceptional experience for every customer.
You'll be responsible for
👨👩👧👦
Leading customer service assistants
Ensuring all customer service assistants are making personal contact with customers and providing fast, friendly checkout service.📈
Driving store performance
Responsible for achieving store goals and driving key performance indicators.🏬
Managing store operations
Assisting with cash management, stock management, and maintaining store cleanliness and safety.Key criteria
🛍️
Customer service excellence
Demonstrated understanding of providing exceptional customer service.View
📊
Sales and expense control experience
Experience driving sales and managing expenses effectively.View
👥
Team leadership skills
Proven ability to direct and manage team members.View
View more