CMC Markets ANZ14 jobs

Trade Services Executive

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 4 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

As a Trade Services Executive at CMC Markets, you will play a vital role in delivering exceptional service to clients while contributing to the company's vision of providing the ultimate trading experience. This job offers an exciting opportunity to grow personally and professionally in the fintech industry, backed by comprehensive training and support. The team thrives on collaboration and values diverse perspectives, ensuring a vibrant and inclusive workplace.

You'll be responsible for

📞

Responding to client queries

Being the voice of CMC Markets by addressing client inquiries through various communication channels such as phone, email, and live chat.
🌟

Delivering exceptional service

Acting as a brand ambassador to ensure clients receive outstanding service that encourages loyalty and repeat business.
🚀

Enhancing client experience

Identifying opportunities to improve the client experience, contributing to CMC Markets' industry-leading reputation.

Key criteria

📞

Customer service experience

Demonstrated experience in a client-centric environment.

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💬

Effective communication skills

Proven verbal and written communication abilities.

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📈

Passion for financial markets

Demonstrated enthusiasm for CFD trading or investments.

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View more

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in a client-centric environment.

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Effective communication skills
Proven verbal and written communication abilities.

View

Passion for financial markets
Demonstrated enthusiasm for CFD trading or investments.

View

Adaptability in high-volume settings
Experience thriving in fast-paced, high-pressure environments.

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Eligibility to work in Australia
Permanent residency or valid work visa required.

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