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Training Manager, Passenger Services

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPeople and cultureLearning and developmentPosted 11 hours ago
View your fit0 of 9 criteria met

About the job

The Training Manager position at dnata offers an exciting opportunity to lead a dynamic training and development team at Melbourne Airport. This role is crucial for ensuring compliance with industry standards and fostering a culture of continuous improvement. The team thrives on collaboration, innovation, and a commitment to delivering high-quality training that meets diverse stakeholder needs.

You'll be responsible for

📚

Leading local training programs

Overseeing the delivery of compliant training and development programs aligned with industry standards.
👩‍🏫

Managing training team members

Coaching, mentoring, and providing performance feedback to ensure high service excellence.
🔍

Conducting site audits

Regularly auditing training programs to maintain compliance and quality standards.

Skills you'll need

🎓

Post graduate qualification in a relevant discipline or Certificate IV in Training and Assessment (TAE or TAA)

A necessary qualification to ensure effective training delivery and compliance with industry standards.
👥

Extensive leadership experience

Proven ability to lead and inspire a team while fostering a customer-centric service culture.
🗣️

Highly developed communication skills

Strong written and oral communication skills essential for stakeholder engagement and negotiation.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Postgraduate qualification or Certificate IV in Training and Assessment
Essential for compliance and effective training delivery.

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Extensive leadership experience
Proven ability to drive a customer-centric service culture.

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Experience in regulated industries
Ability to manage compliance and industry standards effectively.

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Highly developed communication skills
Crucial for stakeholder engagement and negotiation.

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Understanding of financial processes
Key for budget management and driving business improvements.

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