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Training Specialist - Passenger Services

Mid levelFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportPeople and culturePosted 1 month ago
Pending fitX of Y criteria met

About the job

Join the world's leading Ground Handler at Melbourne Airport as a Training Specialist! This exciting opportunity allows you to support the dnata Passenger Services business by providing essential training and ensuring compliance with airline requirements. Collaborating closely with the National Training team and local management, you will play a vital role in fostering a positive training culture and enhancing the skills of your colleagues.

You'll be responsible for

๐Ÿ“š

Training colleagues

Train colleagues in an efficient and cost-effective way, ensuring they are well-prepared for their roles.
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Liaising with specialists and clients

Liaise with specialists and clients to ensure relevant training and administration resources are used and updated as required.
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Assisting with training compliance

Assist the training team to report on training compliance, expiries, and recurrence requirements, ensuring all team members meet company standards.

What we're looking for

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VETrak experience

Proven experience using VETrak for training management.

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โœˆ๏ธ

Passenger services functions knowledge

Experience in PAX Assist, Check-in, and Delta/Gate Supervisor.

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๐Ÿ’ป

High computer literacy

Strong skills in training management systems and software.

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Meet the team

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
VETrak experience
Proven experience using VETrak for training management.

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Passenger services functions knowledge
Experience in PAX Assist, Check-in, and Delta/Gate Supervisor.

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High computer literacy
Strong skills in training management systems and software.

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Communication skills
Well-developed written and oral communication and negotiation abilities.

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Understanding of VET and RTO frameworks
Sound knowledge of Australian Quality Training Framework.

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A meaningful career starts with a match

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