City of Greater Dandenong8 jobs

Venue Booking Officer

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaAdministrationPeople and cultureCustomer servicePosted 5 hours ago
View your fit0 of 9 criteria met

About the job

Join the Cultural and Community Hubs team as a Venue Booking Officer, where you will play a vital role in managing facility bookings and delivering exceptional customer service. This position is an opportunity to support community groups in planning their events while collaborating with various teams to ensure seamless event execution. The team values creativity, engagement, and a supportive work environment, making it a great place for personal and professional growth.

You'll be responsible for

📅

Managing venue bookings

Overseeing venue bookings and providing administrative support, including invoicing and refunds.
📞

Liaising with hirers

Communicating with hirers on booking details, setup requirements, catering, and compliance.
🌟

Delivering customer service

Providing exceptional customer service and fostering positive relationships with community groups.

What we're looking for

📅

Venue management experience

Demonstrated experience managing venue bookings and administrative tasks.

View fit

💻

Proficiency in MS software

Experience using MS software and booking systems for data entry.

View fit

🤝

Customer service skills

Strong background in delivering exceptional service to diverse clients.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Venue management experience
Demonstrated experience managing venue bookings and administrative tasks.

View

Proficiency in MS software
Experience using MS software and booking systems for data entry.

View

Customer service skills
Strong background in delivering exceptional service to diverse clients.

View

Technical setup experience
Experience setting up AV and sound systems for events.

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Flexible availability
Willingness to work varied hours, including weekends.

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