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Welcome Desk Agent

JuniorFull-timeOfficeBrisbane QLD, AustraliaPosted 3 months agoVerified 13 hours ago
Pending fitX of Y criteria met

About the job

The Welcome Desk Agent at W Brisbane is all about creating unforgettable experiences for guests. This job is not just about check-ins and check-outs; it’s about delivering the unique 'W' experience that surprises and delights at every turn. The team thrives in a vibrant environment that encourages creativity and curiosity, making every day an opportunity to shine.

You'll be responsible for

🌟

Delivering exceptional guest experiences

Creating memorable moments for guests throughout their stay is a key focus.
✅

Providing a smooth check-in and check-out process

Ensuring guests have a seamless arrival and departure enhances their overall experience.
🗺️

Guiding guests through their stay

Offering assistance and information to guests helps them enjoy their time at the hotel.

Key criteria

🏨

Hotel experience

Proven experience in a similar role within a hotel environment.

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💻

Opera PMS knowledge

Experience with the Opera property management system.

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⚡

Fast-paced adaptability

Demonstrated ability to thrive in a fast-paced environment.

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5 criteria for this job
Hotel experience
Proven experience in a similar role within a hotel environment.

View

Opera PMS knowledge
Experience with the Opera property management system.

View

Fast-paced adaptability
Demonstrated ability to thrive in a fast-paced environment.

View

Presentation skills
Excellent grooming and presentation skills for guest interactions.

View

Flexible availability
Ability to work a 7-day rotating roster with minimum three days availability.

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