About the job
The Workplace Experience Officer is all about creating a welcoming environment for everyone at icare. This job plays a crucial role in supporting our people, visitors, and guests by providing top-notch customer service and managing various office needs. The team thrives on collaboration and embraces a culture where no two days are the same.
You'll be responsible for
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Providing front of house experience
Delivering a high-level front of house experience across reception and workplace services.🔑
Managing visitor protocols
Welcoming and managing visitors while ensuring security protocols are followed.🛠️
Supporting workplace operations
Assisting with day-to-day workplace operations, including meeting rooms and desk bookings.Key criteria
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Customer service experience
Proven experience in customer service, ideally in hospitality or reception.View
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Office support services
Experience providing office support in a busy environment.View
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Strong communication skills
Excellent written and verbal communication and stakeholder management.View
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