Works Coordinator/Customer Service Officer
About the job
Join a dynamic team as a Works Coordinator/Customer Service Officer, where you will be the voice of the customer and the face of our business. This job is all about providing invaluable solutions to customers managing their waste and recycling needs, ensuring they feel well looked after. With a focus on teamwork and support, you will engage with various teams and subcontractors to resolve customer issues and deliver exceptional service.
You'll be responsible for
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Resolving customer issues
Engaging with business customers to address their queries and concerns, ensuring they receive the best possible solutions.🔗
Collaborating with teams
Working closely with different teams and subcontractors to raise work orders and follow up on driver requirements, ensuring smooth operations.❤️
Building customer relationships
Establishing strong connections with customers to foster trust and satisfaction, making them feel valued and supported.Key criteria
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Customer service experience
Demonstrated experience supporting business customers in a service capacity.View
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Problem-solving skills
Proven ability to identify and resolve customer issues effectively.View
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Organizational skills
Experience managing priorities and maintaining timeliness in a dynamic environment.View
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