Prezzee14 followers3 jobs

Account Development Coordinator

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Account Development Coordinator at Prezzee plays a vital role in supporting the growth of the B2B customer base. By managing and engaging a diverse portfolio of accounts, this job contributes to a seamless customer experience while identifying opportunities for revenue growth. The team thrives on collaboration, innovation, and a shared mission to create memorable moments through digital gifting.

Meet the team

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You'll be responsible for

📋

Managing customer portfolios

Manage and proactively engage a portfolio of existing and prospective B2B customers.
🎯

Developing outreach strategies

Develop targeted outreach strategies aligned to seasonal demand, key buying periods, and customer needs.
📞

Supporting client inquiries

Support day-to-day client enquiries and act as a key contact for account-related support.

Key criteria

📈

B2B customer engagement experience

Demonstrated experience managing and engaging B2B customer accounts.

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🔍

Analytical skills for growth opportunities

Proven ability to analyze customer behavior and market insights.

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🤝

Upselling and cross-selling experience

Experience identifying upsell opportunities to drive revenue growth.

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A meaningful career starts with a match

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5 criteria for this job
B2B customer engagement experience
Demonstrated experience managing and engaging B2B customer accounts.

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Analytical skills for growth opportunities
Proven ability to analyze customer behavior and market insights.

View

Upselling and cross-selling experience
Experience identifying upsell opportunities to drive revenue growth.

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CRM data management proficiency
Accurate management of CRM data and reporting for client accounts.

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Collaboration with internal teams
Effective collaboration with teams to enhance client experience.

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