About the job
The Account Manager in Customer Success at Streem is all about creating standout customer experiences and becoming the go-to expert in media monitoring and insights. This job plays a crucial role in helping influential organizations in Australia and New Zealand stay ahead of the news cycle. The team thrives on collaboration, lifelong learning, and delivering exceptional service to clients.
You'll be responsible for
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Onboarding new clients
Setting up new clients for success by guiding them through onboarding and customizing their accounts.❤️
Building client relationships
Maintaining and growing strong relationships with clients to ensure their satisfaction and success.📚
Running training sessions
Conducting training sessions to help users master the Streem platform, both virtually and in-person.Key criteria
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Account management experience
Demonstrated experience managing corporate client accounts effectively.View
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Client relationship building
Proven ability to build and maintain strong client relationships.View
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Problem-solving skills
Strong problem-solving skills to address diverse client needs.View
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