About the job
As an Account Manager at Vanta, you will play a crucial role in expanding and retaining a subset of Vanta’s customers by developing strong relationships and serving as their primary point of contact. Your work will directly contribute to achieving net revenue expansion and aligning customer security and compliance goals with Vanta’s solutions. The team values collaboration and a customer-centric approach, ensuring that everyone works together to meet the needs of our clients.
You'll be responsible for
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Developing customer relationships
Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.📚
Understanding product offerings
Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.📝
Collaborating on account plans
Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform.Key criteria
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3+ years of customer management experience
Proven experience managing customer relationships in a sales context.View
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Strong pipeline building skills
Demonstrated ability to prospect and build sales pipelines independently.View
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Exceptional communication skills
Ability to convey information clearly to diverse audiences.View
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