About the job
As an Account Manager, you will drive growth and enhance customer satisfaction among small business clients across all technology platforms. This job is vital for maintaining strong customer relationships that contribute to Telstra’s revenue growth. The team thrives on collaboration, innovation, and a commitment to delivering exceptional service.
You'll be responsible for
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Managing customer relationships
Taking ownership for managing relevant customer relationships to support ongoing development, drive customer satisfaction, and achieve revenue and sales objectives for the defined portfolio.📈
Implementing strategies
Contributing to implementing the segment and portfolio strategy, including outbound campaigns, to support the retention and growth of customer portfolios.🤝
Collaborating with teams
Authentically collaborating with peers, team members, and key stakeholders across the TBTC channel to support the identification and qualification of leads.Key criteria
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Demonstrated experience in ICT or Telco sales
Proven background in sales within the ICT or Telco industry.View
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Relationship building skills
Ability to establish and maintain strong customer relationships.View
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Experience with warm calling
Proven experience engaging potential clients through warm calls.View
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