Deputy26 followers11 jobs

Account Manager

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Account Manager job at Deputy is all about creating impactful partnerships with customers in the SMB space. This position plays a crucial role in ensuring customer satisfaction and driving business growth through proactive engagement and strategic conversations. The team thrives on collaboration, creativity, and a shared commitment to empowering customers to achieve their goals.

Meet the team

About the company

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You'll be responsible for

🤝

Engaging with customers

Building strong partnerships with multiple customers in the SMB space to enhance their experience with Deputy.
🔑

Owning customer relationships

Managing relationships with key decision makers to drive renewal, expansion, and upsell conversations.
📊

Using data for growth

Collaborating with Customer Success Managers to identify trends and strategic growth opportunities for accounts.

Key criteria

📈

B2B account management experience

3+ years managing revenue and upselling in B2B environments.

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🤝

Strong negotiation skills

Proven ability to navigate multilayer organizations effectively.

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📊

Data analysis skills

Experience using data to identify trends and growth opportunities.

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A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
B2B account management experience
3+ years managing revenue and upselling in B2B environments.

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Strong negotiation skills
Proven ability to navigate multilayer organizations effectively.

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Data analysis skills
Experience using data to identify trends and growth opportunities.

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Excellent communication skills
Demonstrated written and verbal communication abilities, especially on calls.

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Technical aptitude
Experience with Salesforce or similar CRM systems is essential.

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