Deputy27 followers4 jobs

Account Manager

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Account Manager job at Deputy is all about creating impactful partnerships with customers in the SMB space. This position plays a crucial role in ensuring customer satisfaction and driving business growth through proactive engagement and strategic conversations. The team thrives on collaboration, creativity, and a shared commitment to empowering customers to achieve their goals.

You'll be responsible for

🤝

Engaging with customers

Building strong partnerships with multiple customers in the SMB space to enhance their experience with Deputy.
🔑

Owning customer relationships

Managing relationships with key decision makers to drive renewal, expansion, and upsell conversations.
📊

Using data for growth

Collaborating with Customer Success Managers to identify trends and strategic growth opportunities for accounts.

Key criteria

📈

B2B account management experience

3+ years managing revenue and upselling in B2B environments.

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🤝

Strong negotiation skills

Proven ability to navigate multilayer organizations effectively.

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📊

Data analysis skills

Experience using data to identify trends and growth opportunities.

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View more

Meet the team

About the company

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5 criteria for this job
B2B account management experience
3+ years managing revenue and upselling in B2B environments.

View

Strong negotiation skills
Proven ability to navigate multilayer organizations effectively.

View

Data analysis skills
Experience using data to identify trends and growth opportunities.

View

Excellent communication skills
Demonstrated written and verbal communication abilities, especially on calls.

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Technical aptitude
Experience with Salesforce or similar CRM systems is essential.

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