Account Manager (Multiple Roles Available) | Growth & Expansion
About the job
The Account Manager position at Simpro is an exciting opportunity to join a rapidly growing Customer Success organization. In this role, you will take ownership of a large customer portfolio, driving meaningful outcomes and fostering strong relationships. The team values collaboration, structure, and a customer-first mindset, creating an environment where everyone can thrive and grow.
You'll be responsible for
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Owning renewals & reducing churn
Managing end-to-end renewals across a large portfolio with consistency and accuracy.🚀
Identifying growth opportunities
Spotting and acting on expansion opportunities to unlock additional value for customers.🤝
Building strong relationships
Engaging with customers in a clear and direct way to build trust and reliability.Key criteria
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Account management experience in SaaS
Demonstrated experience in Account Management or Customer Success within SaaS environments.View
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Proven renewals management
Proven track record managing renewals and reducing churn across 100+ accounts.View
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Growth opportunity identification
Strong ability to identify and act on growth opportunities within customer portfolios.View
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