Account Manager, SMB
About the job
This job is about partnering with small and medium-sized businesses (SMBs) to help them thrive using Square's tools and solutions. By building meaningful relationships and understanding their unique needs, you will advocate for their growth and success. The team values autonomy, creativity, and collaboration, working together to deliver tangible results for merchants.
You'll be responsible for
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Owning and growing a portfolio of SMB merchants
You will help merchants thrive through tailored adoption of Square tools.🗣️
Acting as the voice of merchants within Square
Advocating for their needs with empathy and surfacing insights that shape our products.🤝
Building trusted relationships with top merchants
Maintaining consultative connections across your wider portfolio to drive expansion.What we're looking for
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3+ years in account management or sales
Demonstrated experience managing client relationships and driving growth.View
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Consultative, customer-first mindset
Proven ability to advocate for client needs and support SMB success.View
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Strong organisational skills
Ability to manage high-volume outreach and follow-up effectively.View
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