About the job
The Account Manager position at Telstra is an exciting opportunity to be part of an iconic Aussie brand with a global footprint. This job is all about building strong customer relationships, driving satisfaction, and achieving sales objectives while working in a supportive and collaborative team environment. Telstra values human connection and prioritizes wellbeing, making it a great place to grow your career.
You'll be responsible for
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Managing customer relationships
Taking ownership for managing relevant customer relationships to support ongoing development, drive customer satisfaction, and achieve revenue and sales objectives for the defined portfolio.🚀
Implementing strategies
Contributing to implementing the segment and portfolio strategy with a strong emphasis on outbound campaigns to win back and acquire new customers.🤝
Collaborating with stakeholders
Authentically collaborating with peers, team members, and key stakeholders across the TBTC channel to support the identification and qualification of leads.Key criteria
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Sales and performance KPIs experience
Proven experience meeting individual and team sales KPIs.View
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Customer relationship management
Demonstrated experience managing customer relationships for satisfaction.View
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Strong communication skills
Excellent interpersonal and presentation skills for diverse audiences.View
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