Telstra29 followers130 jobs

Account Manager (TBTC Bundell QLD)

Mid levelFull-timeOffice2/22 Crombie Ave, Surfers Paradise QLD 4217, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Account Manager position at Telstra Business Technology Centers is all about fostering strong customer relationships and driving satisfaction while achieving sales objectives. This job is crucial for supporting business customers with tailored tech solutions, allowing them to focus on what they do best. The team thrives on collaboration, customer obsession, and a commitment to excellence, making it an exciting opportunity for those looking to make an impact.

Meet the team

About the company

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You'll be responsible for

📞

Managing customer relationships

Take ownership for managing relevant customer relationships to support ongoing development, drive customer satisfaction, and achieve revenue and sales objectives for the defined portfolio.
📈

Implementing strategy

Contribute to implementing the segment and portfolio strategy with a strong emphasis on outbound campaigns to win back and acquire new customers.
🤝

Collaborating with stakeholders

Authentically collaborate with peers, team members, and key stakeholders across the TBTC channel to support lead identification and qualification.

Key criteria

📞

Customer relationship management experience

Proven experience managing customer relationships to drive satisfaction.

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📈

Sales performance metrics

Demonstrated ability to meet individual and team sales KPIs.

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🤝

Stakeholder collaboration skills

Experience collaborating with key stakeholders to identify leads.

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4 criteria for this job
Customer relationship management experience
Proven experience managing customer relationships to drive satisfaction.

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Sales performance metrics
Demonstrated ability to meet individual and team sales KPIs.

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Stakeholder collaboration skills
Experience collaborating with key stakeholders to identify leads.

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Knowledge of IT solutions
Understanding of IT products and solutions relevant to business customers.

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