Telstra29 followers130 jobs

Account Manager (TBTC Maroochydore QLD)

Mid levelFull-timeOfficeSunshine Coast QLD, AustraliaPosted 1 week agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Account Manager position at Telstra's Business Technology Centre in Maroochydore QLD is all about building deep customer relationships and delivering technology solutions to small and medium businesses. This job plays a crucial role in enhancing customer satisfaction and driving sales performance. The team thrives on collaboration, valuing human connection and a supportive work environment.

Meet the team

About the company

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You'll be responsible for

🔗

Managing customer relationships

Take ownership for managing relevant customer relationships to support ongoing development, drive customer satisfaction and sales objectives for the defined portfolio.
📈

Implementing strategies

Contribute to implementing the segment and portfolio strategy to support the retention and growth of customer portfolios.
📞

Sales and service management

Take accountability for managing inbound/outbound customer sales and service contracts, exploring sales opportunities, and ensuring positive customer experiences.

Key criteria

🤝

Customer relationship management experience

Proven experience managing customer relationships in sales environments.

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📞

Cold and warm calling experience

Demonstrated experience engaging customers through calls.

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📊

Sales performance metrics

Track record of meeting individual and team sales KPIs.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer relationship management experience
Proven experience managing customer relationships in sales environments.

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Cold and warm calling experience
Demonstrated experience engaging customers through calls.

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Sales performance metrics
Track record of meeting individual and team sales KPIs.

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Understanding of small and medium businesses
Experience relating to the needs of small and medium business customers.

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