Admin and Customer Service Officer
About the job
As an Admin & Customer Service Officer at Toll, you will play a vital role in ensuring Defence logistics operations run smoothly and meet contract expectations. Your contributions will help support a wide range of logistics challenges, making a significant impact on our customers and communities. The team thrives on collaboration, learning, and growth, fostering an environment where everyone can make meaningful contributions.
You'll be responsible for
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Coordinating administrative support
Coordinating and delivering day-to-day administrative and customer service support to operational teams.🗃️
Maintaining records
Maintaining accurate records, forms, registers, and databases in line with contract and audit requirements.📑
Generating reports
Generating standard reports and assisting in the preparation of formal documentation (e.g. meeting packs, activity trackers, KPI reporting inputs).Key criteria
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3+ years in administration or customer service
Experience in administrative or customer service roles is essential.View
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Proficiency in Microsoft Office Suite
Strong skills in Excel, Word, Outlook, and SharePoint are required.View
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Eligibility for AGSVA Defence Security Clearance
Must be able to obtain and maintain necessary security clearance.View
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