Customer Service & Admin Officer
About the job
The Customer Service & Admin Officer is a vital part of the team, providing high-quality administrative and front-line customer services. This job plays a crucial role in triaging customer inquiries related to agricultural and natural resource management, ensuring that the community receives accurate and timely information. The team thrives on collaboration, support, and a shared commitment to excellence.
You'll be responsible for
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Providing high-quality customer service
Delivering consistent, high-quality front-line customer service, including advice and managing customer information confidentiality.👥
Supporting team operations
Contributing to team projects and mentoring members to enhance service delivery and information accuracy.💼
Managing financial tasks
Handling receivable services, including cash receipting and debt management, in accordance with agency standards.Key criteria
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Customer service experience
Demonstrated experience providing high-quality customer service in various settings.View
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Accounts payable experience
Hands-on experience with financial tasks like invoicing and debt management.View
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Data management skills
Proven ability to collect and compile data for decision-making.View
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