Administration Assistant - Western Melbourne
About the job
As an Administration Assistant at Everyday Independence, you will play a vital role in supporting individuals with disabilities. Your work will directly impact the lives of participants, ensuring they receive the services they need in a supportive environment. The team thrives on collaboration and shared values, creating a positive atmosphere where everyone contributes to making a difference.
You'll be responsible for
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Scheduling therapy sessions
Using Skedulo to schedule and reschedule therapy sessions according to participant plans.👥
Onboarding new participants
Explaining service delivery in the social model and setting expectations with new participants.📞
Providing customer service
Delivering professional and emotionally intelligent customer service over the phone, in person, and via email.What we're looking for
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Scheduling or rostering experience
Demonstrated experience managing schedules effectively.View
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Administration experience
2–3 years in administration with a focus on customer service.View
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Client database management skills
Proven skills in managing client databases and administration systems.View
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