Administration Officer
About the job
This job is about joining the Outpatient Clinics Reception Team at Werribee Mercy Hospital, where you will play a vital role in ensuring the efficient operation of administrative duties. Your work will directly impact patient care and support a compassionate team dedicated to making a difference in people's lives. The team thrives on collaboration, resilience, and a shared commitment to exceptional patient-centred care.
You'll be responsible for
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Managing administrative duties
Efficiently managing the administrative duties involved in the Outpatient Clinics to ensure smooth operations.🚀
Supporting the outpatient journey
Working closely with nursing, midwifery, and medical teams to support the outpatient journey effectively.🤝
Participating in team activities
Actively participating in key activities of Werribee Mercy Hospital to enhance team collaboration.Key criteria
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Customer service experience
Experience in a fast-paced, customer-facing environment is essential.View
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Patient management systems knowledge
Understanding of patient journeys and management systems is crucial.View
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Conflict resolution skills
Strong person-centred focus with excellent conflict resolution abilities.View
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