Administration Officer
About the job
This job is about supporting the smooth operation of patient services and front-of-house administration at Ramsay Clinic Albert Road. By providing exceptional customer service and maintaining accurate records, you will play a vital role in enhancing the patient experience. The team values collaboration and accountability, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Providing patient and customer service
Delivering a professional, compassionate service to patients, families, and clinicians while managing inquiries and issues.🗂️
Coordinating administrative processes
Maintaining accurate patient records and documentation while ensuring compliance with organisational requirements.🤗
Collaborating with team members
Working positively within a team and contributing to a culture of accountability and continuous improvement.Key criteria
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Customer service experience
Demonstrated experience providing compassionate service to patients and families.View
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Attention to detail
Proven ability to maintain accurate patient records and documentation.View
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Problem-solving skills
Experience identifying and resolving administrative issues effectively.View
