Grampians Health143 jobs

Administration Officer - Specialist Clinics

Mid levelFull-timeHybridCity of Ballarat, VIC, AustraliaPosted 3 weeks agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is about leading the Administrations Officer team at the Specialists Outpatients Clinic. The successful individual will play a crucial role in coordinating the administration team and ensuring the smooth operation of the clinics and call centre. At Grampians Health, teamwork and a commitment to values are at the heart of how the team works together.

You'll be responsible for

👥

Coordinating the administration team

Leading the Specialist Outpatient Clinics administration team and ensuring smooth operations of the clinics and call centre.
📝

Participating in recruitment processes

Engaging in the recruitment, selection, and retention of administration staff to build a strong team.
🌟

Promoting excellent customer service

Providing and promoting outstanding customer service to enhance patient experiences.

Key criteria

📋

Administration experience

Proven experience coordinating administrative teams in healthcare settings.

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🗣️

Customer service skills

Demonstrated ability to provide excellent customer service in a clinical environment.

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🔄

Multitasking ability

Experience managing multiple priorities in fast-paced settings.

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Meet the team

About the company

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5 criteria for this job
Administration experience
Proven experience coordinating administrative teams in healthcare settings.

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Customer service skills
Demonstrated ability to provide excellent customer service in a clinical environment.

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Multitasking ability
Experience managing multiple priorities in fast-paced settings.

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Business qualification
Qualification in business or office administration is desirable.

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Patient administration system knowledge
Experience with Patient Administration Systems, particularly IBA, is highly regarded.

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