Ramsay Health Care5 followers109 jobs

Admissions Secretary - Accident & Emergency

JuniorFull-timeHybridBrisbane QLD, AustraliaAdministrationCustomer service and supportPeople and culturePosted 3 weeks ago
Think you're a good fit?See what the hiring team are looking for

About the job

The Admissions Secretary job is all about being the welcoming face for patients in the Emergency Department, ensuring a smooth admission process and managing essential administrative tasks. This role plays a crucial part in delivering high-quality emergency care, making a positive impact on patients' experiences. The team thrives on collaboration, enthusiasm, and a shared commitment to outstanding customer service, all while working in a dynamic 24/7 environment.

You'll be responsible for

🗂️

Performing administrative duties

Handling patient admissions to the Emergency Centre and hospital, conducting health fund checks, and collating patient data and records.
🤝

Providing exceptional customer service

Being the first point of contact for patients, ensuring they feel welcomed and supported during their visit.
📊

Managing patient data

Maintaining accurate records and ensuring all patient information is up to date and secure.

Key criteria

🩺

Hospital admissions experience

Demonstrated experience in hospital admissions or medical practice with private billing.

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📋

Exceptional organisational skills

Ability to multi-task and prioritise effectively in a fast-paced environment.

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🛠️

Problem-solving skills

Proven ability to resolve conflicts and address challenges effectively.

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Meet the team

About the company

View your fit

5 criteria for this job
Hospital admissions experience
Demonstrated experience in hospital admissions or medical practice with private billing.

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Exceptional organisational skills
Ability to multi-task and prioritise effectively in a fast-paced environment.

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Problem-solving skills
Proven ability to resolve conflicts and address challenges effectively.

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Attention to detail
High degree of accuracy in managing patient data and records.

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Proficiency in Microsoft Office
Demonstrated experience with Word, Excel, and Outlook for administrative tasks.

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