About the job
This job is about being the Admissions Coordinator, also known as a Customer Services Consultant, at Bupa in Mildura. You will play a pivotal role in welcoming and onboarding new residents, ensuring a smooth transition into the Care Home. The team values collaboration and support, creating a friendly atmosphere where everyone can thrive.
You'll be responsible for
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Driving occupancy
Responsible for driving occupancy through the execution of local area marketing and admission activities, acting as a trusted point of contact for residents and families.📋
Managing resident administration
Management of resident administration including enquiries, admissions, and maintaining occupancy targets to ensure smooth operations.🤝
Providing warm introductions
Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by handling enquiries and coordinating admissions.Key criteria
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Aged care sales experience
Proven experience driving occupancy in aged care settings.View
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Administration skills
Demonstrated ability in managing resident administration and documentation.View
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MS Office proficiency
Intermediate to advanced skills in MS Office Suite for effective communication.View
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