NSW Department of Customer Service43 followers558 jobs

Advisor Industrial Relations

Mid levelFull-timeHybridMangrove Mountain NSW 2250, AustraliaSydney NSW, AustraliaPosted 4 months agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

The Advisor Industrial Relations position is an exciting opportunity to join the high-performing People Services team at the Department of Customer Service. This job plays a crucial role in advocating for the Department, providing tailored advice on industrial relations issues, and engaging with various stakeholders. The team thrives on collaboration and is dedicated to delivering effective solutions in a dynamic environment.

You'll be responsible for

💼

Providing tailored advice

Interpreting and applying industrial awards and instruments to provide tailored advice to a wide range of stakeholders and agencies.
📑

Advocating at the IRC

Advocating for the Department at the Industrial Relations Commission, preparing necessary documentation and liaising with legal representatives.
🤝

Engaging with stakeholders

Engaging with industrial stakeholders to deliver accurate, relevant, and timely advice to support planning and decision-making.

Key criteria

📜

Industrial relations knowledge

Demonstrated understanding of industrial and employment law.

View

🔍

Research and analysis experience

Experience in analyzing complex industrial relations issues.

View

🤝

Stakeholder engagement skills

Strong communication skills to foster relationships with stakeholders.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on NSW Department of Customer Service
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

A meaningful career starts with a match

Get started

View your fit

5 criteria for this job
Industrial relations knowledge
Demonstrated understanding of industrial and employment law.

View

Research and analysis experience
Experience in analyzing complex industrial relations issues.

View

Stakeholder engagement skills
Strong communication skills to foster relationships with stakeholders.

View

Advocacy and negotiation experience
Experience representing interests at the Industrial Relations Commission.

View

Continuous improvement experience
Experience implementing frameworks for better business outcomes.

View

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Advisor Industrial RelationsMangrove Mountain, NSW · Sydney, NSW · Full-time
The Advisor Industrial Relations job is an exciting opportunity to join the high-performing People Services team at the Department of Customer Service. This position plays a crucial role in providing tailored advice on industrial relations issues, advocating for the Department, and engaging with various stakeholders. The team thrives on collaboration and is passionate about delivering first-class service while embracing diversity and inclusion.
NSW Department of Customer Service
NSW Department of Customer Service
Manager, Industrial Relations PolicyAustralia · Full-time
As the Manager of Industrial Relations Policy, you will be at the forefront of shaping workforce reform and strategic decision-making within the NSW Government. This job offers a unique opportunity to lead high-profile initiatives and influence industrial relations policy across the government. The team values collaboration, innovation, and a commitment to delivering impactful solutions.
BOQ Group
BOQ Group
Employee Relations AdvisorBrisbane, QLD · Full-time
The Employee Relations Adviser at BOQ Group plays a vital role in fostering fair and inclusive workplace experiences. This hands-on job combines technical expertise with stakeholder coaching, ensuring that every individual can make a meaningful impact. The People & Culture team thrives on collaboration, valuing ideas and expertise to shape better experiences for everyone involved.
Linfox
Linfox
Employee Relations AdvisorErskine Park, NSW · Full-time
As an Employee Relations Advisor at Linfox, you will play a pivotal role in shaping the industrial relations strategy for a diverse, unionised workforce. Your expertise will drive operational efficiencies while fostering strong relationships with management and stakeholders. The team thrives on collaboration and innovation, creating a supportive environment where everyone can excel.