Air Content & Distribution Specialist - South Bank, QLD
About the job
This job is all about being the Subject Matter Expert in Flight Centre’s Air Distribution systems, including various GDS and TPConnects solutions. The impact of this position is significant as it involves providing technical support and consultancy to both internal and external businesses, ensuring that systems are operationally robust and efficient. The team values continuous learning, problem-solving, and innovation, creating a dynamic environment where collaboration is key.
You'll be responsible for
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Maintaining system knowledge
Keeping a detailed understanding of Air Distribution systems and their impacts on the business.📝
Providing technical assistance
Handling third level support escalations and ensuring issues are documented and resolved.💡
Identifying opportunities for improvement
Proactively identifying trends and opportunities to enhance systems and processes.Key criteria
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Air distribution systems expertise
5+ years of experience with Air Distribution systems.View
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Business analysis experience
Demonstrated experience in business analysis or project management.View
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Technical support skills
Proven ability to handle third level support escalations effectively.View
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