About the job
As the APAC Manager on the eero Order Management team, you will play a crucial role in executing and maintaining customer and partner order management processes. This position is vital for ensuring that orders, returns, and invoicing processes are efficient and meet service level agreements. Collaboration is key, as you will work closely with various teams to support our partners and enhance the overall order management strategy.
You'll be responsible for
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Managing order management tasks
Overseeing and tracking order management tasks for all APAC region partners to ensure efficiency and accuracy.🤝
Collaborating with cross-functional teams
Working closely with teams such as Partner Success, Finance, and Logistics to fulfill orders accurately and efficiently.🔧
Improving order management processes
Building new and enhancing existing order management processes and tools to optimize operations.Key criteria
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5+ years in sales operations
Experience leading sales operations in a multi-geographical hi-tech environment.View
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E-commerce and payments experience
Understanding of billing and logistics processes in e-commerce.View
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Cross-functional collaboration
Proven ability to work with diverse teams including Marketing and Finance.View
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