About the job
This job is all about supporting the Hotel Manager in overseeing front office functions and guiding a dynamic team. The impact of this position is significant, as it ensures guest satisfaction and enhances the financial performance of the department. The team thrives on collaboration, mutual respect, and a shared commitment to delivering exceptional service.
You'll be responsible for
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Assisting the Hotel Manager
Assists the Hotel Manager in administering front office functions and supervising staff on a daily basis.📊
Managing day-to-day operations
Manages day-to-day operations, ensuring quality standards and meeting customer expectations.🙌
Ensuring exceptional customer service
Provides outstanding hospitality skills and empowers employees to deliver excellent customer service.Key criteria
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2+ years in guest services
Experience in front desk or related hospitality areas.View
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Team leadership skills
Demonstrated ability to lead and motivate staff effectively.View
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Customer service excellence
Proven track record of enhancing guest satisfaction.View
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