Endeavour Group3 followers284 jobs

Assistant Manager (Customer Experience Manager) - Dan Murphy's Mornington Village

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 3 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Customer Experience Manager at Dan Murphy's Mornington Village, you will play a pivotal role in creating exceptional in-store experiences that keep customers coming back. This job is all about fostering a culture of engagement, team development, and community connection, making it an exciting opportunity to kickstart your career adventure with Dan Murphy’s. The team thrives on collaboration, authenticity, and a commitment to making a positive impact for both customers and each other.

You'll be responsible for

🌟

Motivating and leading the team

Inspire your team to deliver a world-class customer experience that promotes loyalty and drives revenue growth.
🎓

Encouraging team development

Support team members in their career aspirations and foster a culture of education and growth.
🤗

Creating an inclusive environment

Build a workplace culture that embraces diversity and allows team members to be their authentic selves.

Key criteria

🌟

Customer experience management expertise

Demonstrated experience enhancing customer satisfaction and loyalty.

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👥

People development skills

Proven ability to motivate and develop team members effectively.

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⚡

Fast-paced environment adaptability

Experience thriving in dynamic, high-energy settings.

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Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer experience management expertise
Demonstrated experience enhancing customer satisfaction and loyalty.

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People development skills
Proven ability to motivate and develop team members effectively.

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Fast-paced environment adaptability
Experience thriving in dynamic, high-energy settings.

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Collaborative communication style
Strong skills in inspiring and engaging team communication.

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Community understanding
Experience utilizing customer feedback for decision-making.

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