Accor Hotels11 followers389 jobs

Assistant Manager

Mid levelFull-timeOfficeAdelaide SA, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Assistant Manager position at Pullman Adelaide is all about creating unforgettable guest experiences and leading a dedicated team. This job plays a vital role in maintaining high service standards and ensuring guest satisfaction. The team thrives on collaboration, support, and a shared commitment to excellence, making it an exciting opportunity for those passionate about hospitality.

Meet the team

About the company

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You'll be responsible for

🏨

Leading guest experience

Leading the guest experience at check in and check out, ensuring a warm welcome and seamless service.
📈

Coaching team members

Coaching and supporting team members to enhance their skills and performance, fostering a collaborative environment.
🔒

Ensuring safety standards

Ensuring safety and security standards are consistently achieved throughout the hotel, prioritizing guest well-being.

Key criteria

🌟

Customer service excellence

Demonstrated commitment to delivering outstanding customer service.

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🛠️

Conflict resolution skills

Proven experience resolving conflicts professionally and diplomatically.

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👥

Team leadership experience

Experience leading and developing team members effectively.

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A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service excellence
Demonstrated commitment to delivering outstanding customer service.

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Conflict resolution skills
Proven experience resolving conflicts professionally and diplomatically.

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Team leadership experience
Experience leading and developing team members effectively.

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Organizational skills
Strong ability to manage multiple priorities in a dynamic environment.

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PMS proficiency
Experience with Opera Cloud or similar Property Management Systems.

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