Accor Hotels13 followers538 jobs

Assistant Manager

Mid levelFull-timeOfficeAdelaide SA, AustraliaPosted 1 month agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Assistant Manager position at Pullman Adelaide is all about creating unforgettable guest experiences and leading a dedicated team. This job plays a vital role in maintaining high service standards and ensuring guest satisfaction. The team thrives on collaboration, support, and a shared commitment to excellence, making it an exciting opportunity for those passionate about hospitality.

You'll be responsible for

🏨

Leading guest experience

Leading the guest experience at check in and check out, ensuring a warm welcome and seamless service.
📈

Coaching team members

Coaching and supporting team members to enhance their skills and performance, fostering a collaborative environment.
🔒

Ensuring safety standards

Ensuring safety and security standards are consistently achieved throughout the hotel, prioritizing guest well-being.

Key criteria

🌟

Customer service excellence

Demonstrated commitment to delivering outstanding customer service.

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🛠️

Conflict resolution skills

Proven experience resolving conflicts professionally and diplomatically.

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👥

Team leadership experience

Experience leading and developing team members effectively.

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View more

Meet the team

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5 criteria for this job
Customer service excellence
Demonstrated commitment to delivering outstanding customer service.

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Conflict resolution skills
Proven experience resolving conflicts professionally and diplomatically.

View

Team leadership experience
Experience leading and developing team members effectively.

View

Organizational skills
Strong ability to manage multiple priorities in a dynamic environment.

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PMS proficiency
Experience with Opera Cloud or similar Property Management Systems.

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