Accor Hotels13 followers538 jobs

Assistant Manager

Mid levelFull-timeOfficeAlice Springs NT 0870, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Assistant Manager at Mercure Alice Springs plays a vital role in ensuring that guests receive exceptional service during their stay. This hands-on job is all about leading by example and creating a welcoming atmosphere for both guests and team members. The team thrives on collaboration, creativity, and a shared commitment to maintaining high standards.

You'll be responsible for

🏨

Supervising daily operations

Responsible for the supervision of the smooth and efficient daily operation of the Front Desk, ensuring optimum service for all guests.
👥

Managing staff tasks

Manage and supervise tasks of staff to ensure that the highest quality service is delivered and department standards are met.
🙌

Handling guest needs

Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.

Key criteria

🏨

Hotel industry experience

Proven experience in hotel operations or management roles.

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👥

Leadership skills

Demonstrated ability to develop and motivate teams effectively.

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📋

Operational oversight

Experience managing daily front desk operations and guest services.

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View more

Meet the team

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4 criteria for this job
Hotel industry experience
Proven experience in hotel operations or management roles.

View

Leadership skills
Demonstrated ability to develop and motivate teams effectively.

View

Operational oversight
Experience managing daily front desk operations and guest services.

View

Effective communication
Strong communication skills for coordinating with departments.

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