About the job
The job focuses on leading the strategic direction of external fraud prevention at Optus, ensuring the protection of customers and minimising financial loss. By combining deep fraud expertise with strategic leadership, this position plays a crucial role in driving effective fraud detection and controls. The team thrives on collaboration across various departments to create a balanced approach to risk, compliance, and customer experience.
You'll be responsible for
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Defining and executing fraud strategy
Aligning fraud strategy with enterprise risk appetite, including policy, controls, and roadmap.📊
Leading fraud model and rule performance
Overseeing real-time detection, scoring, and proactive typology analysis.🤝
Collaborating cross-functionally
Working with product, technology, and operations to embed fraud controls and guide delivery.Key criteria
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Fraud risk leadership experience (8+ years)
Proven track record in leading enterprise-wide fraud initiatives.View
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Fraud detection expertise
Strong understanding of fraud detection methods and customer fraud types.View
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Systems and data proficiency
Skilled in fraud case management and data analysis tools.View
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