Doordash10 followers24 jobs

Associate Manager, Customer Success

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 9 months agoVerified 1 hour ago
Pending fitX of Y criteria met

About the job

The job is about leading a passionate team of Customer Success Managers at SevenRooms, ensuring enterprise clients achieve success with the platform. This position plays a crucial role in fostering a customer-first culture that drives adoption, retention, and long-term value for hospitality operators worldwide. The team thrives on collaboration, empathy, and strategic problem-solving, creating a supportive environment where everyone can grow and succeed together.

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You'll be responsible for

No responsibilities listed

Key criteria

👥

Enterprise customer success experience

Experience in customer success or account management at a SaaS company

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📈

Team leadership and development

2+ years managing and developing high-performing teams

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📊

Analytical and strategic mindset

Proven ability to use data for customer growth insights

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5 criteria for this job
Enterprise customer success experience
Experience in customer success or account management at a SaaS company

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Team leadership and development
2+ years managing and developing high-performing teams

View

Analytical and strategic mindset
Proven ability to use data for customer growth insights

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Familiarity with customer success tools
Experience using Salesforce, Totango, or similar platforms

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Cross-functional collaboration skills
Ability to partner with various teams to enhance customer experience

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