About the job
The job focuses on developing, maintaining, and enhancing meaningful partnerships with key stakeholders across assigned accounts. By acting as the primary contact for the delivery of ResMed training, services, and products, this position plays a vital role in helping patients achieve better sleep outcomes while driving business growth. The team values a collaborative, inquisitive, and customer-focused approach, making it an ideal stepping stone for professionals aspiring to become a Key Account Manager.
You'll be responsible for
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Supporting delivery of products
Support and facilitate delivery of ResMed’s products and services through partner accounts to ensure optimal patient outcomes and competitive market positioning.📞
Handling partner activities
Handle a diverse range of partner activities, including product enquiries, training, service requests, sales follow-up, and promotional activities.📈
Monitoring feedback
Monitor and capture customer and partner feedback; collaborate with Strategic Account Manager to optimize sales.Key criteria
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Practical experience in sleep field (2-3 years)
Experience in retail or clinical settings with patient interaction.View
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Strong interpersonal skills
Ability to build relationships and solve problems for customers.View
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Ability to manage diverse activities
Experience articulating technical information to various stakeholders.View
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