Marriott10 followers468 jobs

At Your Service Manager (Front Office)

Mid levelSeniorFull-timeHybridGold Coast, QLD, AustraliaPosted 1 month agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is about managing the successful functioning of the guest services department at JW Marriott, part of the world’s leading global hospitality company, Marriott International. The impact of this job is significant as it ensures exceptional guest experiences and employee satisfaction, which are vital for the hotel's reputation and success. The team values a supportive and collaborative work environment, where associates can grow, succeed, and pursue their passions in a luxury setting.

You'll be responsible for

No responsibilities listed

Key criteria

📞

Guest services experience

2+ years in guest services or front desk roles.

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🏨

Hotel operations knowledge

Strong understanding of front office and concierge functions.

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🛠️

Problem-solving skills

Proven ability to resolve guest issues effectively.

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4 criteria for this job
Guest services experience
2+ years in guest services or front desk roles.

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Hotel operations knowledge
Strong understanding of front office and concierge functions.

View

Problem-solving skills
Proven ability to resolve guest issues effectively.

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Supervisory experience
Previous management experience in luxury hospitality settings.

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