About the job
As a Banking Consultant at ANZ, you will play a vital role in enhancing customer experiences by meeting their financial needs and goals. This position is all about creating strong advocates for ANZ through exceptional service and collaboration within a supportive team. Embrace the opportunity to grow and learn in a dynamic environment that values diversity and innovation.
You'll be responsible for
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Providing seamless banking experiences
Meeting each customer’s end-to-end banking needs through transactions and needs-based conversations.🤝
Acting as a role model and peer coach
Supporting team members to deliver the best possible customer experience.✅
Ensuring compliance with policies
Taking responsibility to know customers from a risk perspective and adhering to branch policies.Key criteria
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Exceptional customer focus
Demonstrated experience in retail customer service environments.View
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Digital technology proficiency
Experience using and promoting various digital banking channels.View
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Adaptability to change
Proven ability to multi-task and thrive in dynamic environments.View
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