About the job
The Banking Consultant job at ANZ is all about creating a seamless banking experience for customers while helping them achieve their financial goals. This role is crucial in transforming ANZ for the future, as it focuses on customer engagement and advocacy. The team thrives in a collaborative environment where everyone is encouraged to grow and learn together, ensuring that customers leave as strong advocates for ANZ.
You'll be responsible for
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Contributing to customer engagement
Actively participating in initiatives that enhance customer advocacy and create real value for customers.🔍
Knowing your customer
Taking responsibility to understand customers from a risk perspective and ensuring compliance with policies.🏆
Delivering exceptional service
Providing high-quality customer service to ensure satisfaction and advocacy for ANZ.Key criteria
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Exceptional customer focus
Demonstrated experience in retail customer service environments.View
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Technology proficiency
Experience using and promoting various digital channels.View
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Adaptability to change
Proven ability to multi-task and thrive in dynamic situations.View
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