ANZ18 followers
Banking Consultant, Sunshine VIC
About the job
The Banking Consultant job at ANZ is all about creating a seamless banking experience for customers. This role is crucial in helping customers meet their financial needs and goals while providing exceptional service. The team thrives on collaboration and supports each other to ensure every customer leaves as a strong advocate for ANZ.
You'll be responsible for
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Providing exceptional customer service
Delivering high-quality service to ensure customer satisfaction and advocacy for ANZ.💬
Engaging in needs-based conversations
Understanding customer needs and providing tailored financial solutions.✅
Ensuring compliance with policies
Adhering to ANZ and branch policies to maintain operational integrity.Key criteria
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Exceptional customer focus
Demonstrated experience in retail customer service environments.View
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Technology user and promoter
Experience using and promoting various digital channels.View
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Adaptability to change
Proven ability to multi-task and thrive in ambiguous situations.View
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