Mobile Banking Assistant
About the job
Join Beyond Bank as a Mobile Banking Assistant and be part of a dynamic team dedicated to delivering exceptional customer service. This job offers a fantastic opportunity to support Mobile Bankers and engage with members, helping them achieve their financial goals. The team thrives in a friendly, inclusive environment where everyone is encouraged to grow and succeed.
You'll be responsible for
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Assisting Mobile Bankers
Providing assistance to Mobile Bankers to ensure a positive customer service experience.📞
Liaising with external parties
Communicating with external parties regarding title transfers, contracts, and mortgage approval letters.❤️
Engaging with customers
Proactively engaging with customers to build long-lasting relationships based on trust and respect.Key criteria
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Retail lending experience
Demonstrated experience in retail lending to support customer needs.View
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Customer service focus
Strong commitment to delivering exceptional customer service.View
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Organisational skills
Proven ability to prioritise workload and meet deadlines.View
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