Mobile Banking Assistant
About the job
Join Beyond Bank as a Mobile Banking Assistant and be part of a dynamic team dedicated to delivering exceptional customer service. This job offers a fantastic opportunity to support Mobile Bankers in enhancing member experiences and driving growth in membership and product usage. The team thrives in a friendly, inclusive environment where collaboration and personal development are key.
You'll be responsible for
🤝
Assisting Mobile Bankers
Providing assistance to Mobile Bankers to ensure a positive customer service experience.📄
Liaising with external parties
Communicating with external parties regarding title transfers, contracts, and mortgage approval letters.💬
Engaging with customers
Proactively engaging with customers to build long-lasting relationships based on trust and respect.Key criteria
💼
Retail lending experience
Demonstrated experience in retail lending to support customer needs.View
📞
Customer service focus
Strong commitment to delivering exceptional customer service.View
🗂️
Organisational skills
Proven ability to prioritise workload and meet deadlines.View
View more
