HCF Australia
Branch Member Consultant - Bondi
JuniorFull-timeOfficeBondi NSW 2026, AustraliaPeople and cultureSalesCustomer servicePosted 3 weeks ago
About the job
Join the dedicated team at HCF Bondi Junction Branch as a Branch Member Consultant, where every day offers the opportunity to provide exceptional customer service. Your personal touch will help guide members in making informed healthcare choices, making a real difference in their lives. The team values collaboration and inclusivity, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Embracing needs-based selling
Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products.✅
Resolving member issues
Ensure resolutions to our members’ problems that go beyond expectations, providing exceptional customer service.📊
Maintaining membership accuracy
Maintain the accuracy of our membership information in accordance with organisational policies and procedures.What we're looking for
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Experience in needs-based selling
Demonstrated experience in needs-based selling to guide members effectively.View fit
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Customer service background
Proven background in customer service environments with rapport-building skills.View fit
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Proficiency with computer systems
Quick to grasp and navigate complex computer systems.View fit
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