HCF Australia
Branch Member Consultant - Castle Hill
JuniorFull-timeOfficeCastle Hill NSW 2154, AustraliaPeople and cultureSalesCustomer servicePosted 3 months ago
About the job
Join the dedicated team at HCF Castle Hill Branch as a Branch Member Consultant, where every day brings the opportunity to provide exceptional customer service. Your personal touch will help guide members in making informed healthcare choices, making a real difference in their lives. The team thrives on collaboration and inclusivity, ensuring a supportive environment where everyone can grow and succeed.
You'll be responsible for
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Providing exceptional customer service
Guiding members in making informed healthcare choices and ensuring resolutions to their problems that go beyond expectations.📋
Maintaining membership information
Ensuring the accuracy of membership information in accordance with organisational policies and procedures.📞
Engaging in needs-based selling
Highlighting diverse health, life, and other insurance products through face-to-face and telephone interactions.What we're looking for
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Customer service experience
Proven background in customer service environments is essential.View fit
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Needs-based selling experience
Experience in needs-based selling is highly desirable.View fit
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Computer systems proficiency
Quick to grasp complex computer systems for efficient service.View fit
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