Business Administration Support
About the job
This Business Administration Support job offers an exciting opportunity to join a dynamic team in the Adelaide branch. By driving sales and enhancing customer relationships, you will play a crucial role in the company's success. The team values a proactive approach and collaboration, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Engaging with customers
Establishing and executing an outbound call cycle schedule to proactively engage with customers, building relationships and driving sales.🔧
Resolving customer issues
Acting as the first point of contact for customer inquiries, ensuring timely and accurate resolution while converting inquiries into sales opportunities.📊
Managing accounts
Operating as the lead point of contact for dedicated customers, identifying opportunities for renewed agreements and expanded services.Key criteria
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Customer service experience
Proven experience in customer service or call centre environments.View
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Phone sales experience
Demonstrated experience in phone sales to drive revenue.View
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Database management skills
Experience working with multiple database systems and email programs.View
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