Business Customer Specialist
About the job
This job is about becoming a Business Customer Specialist with Sydney Water, where you will manage relationships with SME business customers across Western Sydney. Your work will have a significant impact on ensuring compliance and supporting customers with their unique servicing requirements. The team values strong communication and collaboration, creating an environment where everyone can thrive and make a difference.
You'll be responsible for
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Managing customer relationships
Acting as the primary relationship lead for low- to medium-risk business customers, engaging operationally and strategically.💡
Identifying customer needs
Presenting innovative products and services based on customer needs and industry insights.✅
Ensuring compliance
Monitoring trade waste discharges and ensuring customers meet contractual obligations with a strong focus on compliance.Key criteria
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3-5 years of customer relationship management experience
Demonstrated experience managing relationships with business customers.View
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Tertiary qualifications in relevant fields
Qualifications in Engineering, Environmental Science, or related disciplines.View
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Knowledge of trade waste compliance
Understanding of trade waste regulations and enforcement.View
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