Epworth3 followers51 jobs

Business Officer

JuniorMid levelPart-timeOfficeBox Hill VIC 3128, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is about being an integral part of the Patient Services Centre at Epworth HealthCare, where you will contribute to both front- and back-office administrative processes. Making a positive impact on patient experiences is at the heart of this role, as you assist with admissions, enquiries, and customer service. The team values flexibility, professionalism, and a genuine commitment to making every patient feel special.

You'll be responsible for

🩺

Processing patients

Processing patients prior to hospital admission to ensure a smooth transition into care.
📞

Assisting with enquiries

Assisting patients, visitors, and medical specialists with admission and discharge related enquiries.
🌟

Providing customer service

Providing excellent customer service when working in the main or ward reception.

Key criteria

📋

Administrative experience

Demonstrated experience in administrative roles within healthcare settings.

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🤝

Customer service skills

Proven ability to deliver exceptional customer service in dynamic environments.

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⌨️

Data entry proficiency

Accurate and speedy data entry skills for efficient patient processing.

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4 criteria for this job
Administrative experience
Demonstrated experience in administrative roles within healthcare settings.

View

Customer service skills
Proven ability to deliver exceptional customer service in dynamic environments.

View

Data entry proficiency
Accurate and speedy data entry skills for efficient patient processing.

View

Healthcare knowledge
Experience in healthcare environments, understanding patient needs and processes.

View

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