Epworth3 followers51 jobs

Business Officer

JuniorMid levelPart-timeOfficeBox Hill VIC 3128, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about being an integral part of the Patient Services Centre at Epworth HealthCare, where you will contribute to both front- and back-office administrative processes. Making a positive impact on patient experiences is at the heart of this role, as you assist with admissions, enquiries, and customer service. The team values flexibility, professionalism, and a genuine commitment to making every patient feel special.

Meet the team

About the company

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You'll be responsible for

🩺

Processing patients

Processing patients prior to hospital admission to ensure a smooth transition into care.
📞

Assisting with enquiries

Assisting patients, visitors, and medical specialists with admission and discharge related enquiries.
🌟

Providing customer service

Providing excellent customer service when working in the main or ward reception.

Key criteria

📋

Administrative experience

Demonstrated experience in administrative roles within healthcare settings.

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🤝

Customer service skills

Proven ability to deliver exceptional customer service in dynamic environments.

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⌨️

Data entry proficiency

Accurate and speedy data entry skills for efficient patient processing.

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Administrative experience
Demonstrated experience in administrative roles within healthcare settings.

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Customer service skills
Proven ability to deliver exceptional customer service in dynamic environments.

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Data entry proficiency
Accurate and speedy data entry skills for efficient patient processing.

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Healthcare knowledge
Experience in healthcare environments, understanding patient needs and processes.

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A meaningful career starts with a match

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